Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"Everything went well last week and we did use all of the rooms we booked."

We will continue using your site because it’s great for group travel!

D.M. Los Angeles, CA
"So quick and easy."

For someone who is unfamiliar with a particular city, it is a great resource.

T.M. Cincinnati, OH
"Thank you for your service!"

I will book the rooms you found for us and I would definitely use your service again.

J.D. Milwaukee, WI
"Your reservation bidding service is fantastic."

It went smoothly and it helped us save money. Everything a non-profit wants from the world!

H.F. Atlanta, GA
"I haven't found anyother site that allows for planning hotel stays with multiple rooms like yours does."

I will definitely use your site in the future to plan group outings.

D.D. Evansville, IA
"We want to thank you for your assistance."

It's really a great website and a wonderful options for getting a variety of bids in a very short amount of time. Much easier that telephone calls and 100's of miles on vehicles.

L.T. Scottsdale, AZ
"This is a great site -- I am working on three different trips for our very active music department and we have booked hotels, airline and buses."

I am telling everyone I know about your site.

S.F. San Francisco, CA
"I had been looking for hotels on the internet for days."

Your company made my search so much easier and I was offered better deals!

K.W. Macon, GA
"Everything went excellent."

I'm really glad I decided to go with both your company and Sierra Suites for accommodations for my wedding. People are now wishing there were more Sierra Suites around. They were even kind enough to offer the discounted rate to those people that weren't sure they'd make to the wedding until after the cutoff date. I have already referred someone to your service for a wedding she's planning in Michigan.

R.S. Parsippany, NY
"When people provide customer friendly service in today’s world, it should be applauded!"

So many businesses have taken almost and adversarial attitude towards the customer, in other words, they over compensate for a consumer not following through. As a business, it is my understanding, that the business should always follow through and do as they promise! Loyalty between consumers and businesses should remain alive, profit above service is a bad plan and will cost the business in the long run!

R.F. Denver, CO
"I never knew this site existed until a friend of mine recommended it, and I'm so grateful that she did because it made the whole process so much easier for me."

I will definitely be recommending this website to all my friends!

J.M. Milwaukee, WI
"Your website was the most helpful resource that I have come across in attempting to plan my group's trip."

This was an all-around fantastic experience, and I hope to work with your company again in the future.

T.L. Albany, NY
"I think this site is amazing!"

I can't wait to use this site more! I still can't believe the "meeting planner" part of the site is free!

J.J. Albany, NY
"We had a most enjoyable experience at the Radisson."

They went out of their way to make our meeting a success. I gave your website to our travel supervisor so she can use it in the future. It certainly makes planning a meeting much easier. Thanks for your help.

P.K. Chicago, IL
"I was very impressed with the service I received from both you and Pam."

Thank you for the GREAT service.

D.T. Council Bluffs, IA
"Our family reunion held at the Orchards Hotel in Williamstown, MA."

was GREAT! The accomodations were just out of this world and the staff were very helpful and pleasant. I will highly recommend your service and website and will use you again in the future.

T.M. Arlington, VA
"This service was great and I have narrowed down the choices to two."

I did not know this site existed and just stumbled upon it on Google. I will definitely use it in the future.

A.W. Tampa, FL
"This service is an effective way of contacting hotels when you need to organize any big event."

I'm very pleased to have gone to website.

G.J. Tampa, FL
"Using your site took alot of the "headache" out of finding accomodations for our family reunion."

I would have never imagined that I could do so little work in so little time and get the results that I needed fast! Kudos for such a grand idea!

I.M. Baton Rouge, GA
"I can't say enough about your event planning service."

You have a client for life. We will definitely use you next year for our annual 46th reunion in 2010. We don't know where the destination will be as of this writing, but we know who will be our planner! Thank you so much again for your excellent and professional service. I would be happy to fill out any type of evaluation or recommendation of your service. Just let me know.

D.S. Orlando, FL
"Everything was spectacular."

I LOVE this service. I have booked four separate meeting using your group travel service and I couldn't be more pleased.

K.B. Houston, TX
"Your group travel site was a great experience, it's so easy to use and I received so many offers from great hotels."

This makes finding a hotel so easy. Thanks Again!!!!

D.M. Buffalo, NY
"I was given lots of different offers, a very quick response time and VIP service on my wedding night."

Thanks!

G.R. Nashville, TN
"Everything was satisfactory at the hotel."

Leslie, their group sales coordinator did an excellent job taking care of our needs for billeting and hospitality facilities. Your web site is among my favorite sites and may, in fact, be used again next year for a possible reunion in our nation's capitol.

R.R. Southwest Florida
"The ease of finding what I was looking for was excellent."

My customer service representative was very helpful. In the future if I have a need for this type of service, I would come back.

J.W. Baltimore, MD
"Trust me your website is not remaining a secret!"

We loved our stay and our conference was great too! Thank you for everything!

M.B. Columbus, OH
"Thank you for the referral, and I really, realy like your site/service."

You can count on me to pass word along to anyone else that I meet who is booking a meeting.

O.H. Las Vegas, NV
"I had already contacted Marriott prior to finding your site, but you got us a deal $24 cheaper per night than Marriott was willing to offer!"

Also, since the rooms are blocked for our wedding, the website with our own URL was perfect. This was the most convenient and easy to use service I have encountered since starting to plan the wedding. I had the whole room blocking process done in 48 hours, it saved a lot of time and money. Thanks!

C.T. Richmond, BC
"It was great."

We had searched for rooms on our own and were unsuccessful. Thank you for a spectacular service!

H.B. Long Island, NY
"Great."

Very helpful...My account representative was very helpful...I would recommend it to others.

M.W. Anderson, SC
"This is one of the best services I have seen so far on the internet."

I was placed in charge of the hotel and park for our Family Reunion in September and in 2 weeks I was able to meet with several Sales Personnel at many different hotels. They were prompt responding directly from you Website. I will recommend this service to anyone planning a big event.

K.B. Milwaukee, WI
"Your system is very friendly to the customer and understandable from the very first page."

Thank you again for your program and system.

D.P. Rockford, IL
"Just wanted you to know that your site is the greatest."

If I hadn't stumbled onto your web site I would not have been able to make as good a deal (which may have resulted in our having to cancel this trip to arrange for something more local). Thank you and your group so much!!! I will keep this web site handy for future use and also tell everyone about it.

A.L. Hershey, PA
"Thank you for the help that your site provided!"

So much of a relief to have the hotels come to me, instead of me searching for deals!

K.D. Boston, MA
"This is an awesome service and very helpful to me in planning trips for our youth group!!!"

Thanks so much!!

C.J. Orlando, FL
"Everything exceeded our expectations."

We will definitely use your service whenever we travel as a group. I have been telling everyone I know who have children on sports teams that travel about you. Thank you for everything.

M.L. Orlando, FL
"I have been planning trips for twenty years and doing all the "footwork", phone calling, emailing, etc."

myself. This is the most wonderful thing since sliced bread!!!!!! Thanks for all info. I think I know already which hotel we will choose but I will wait a day or two for other bids.

M.R. St. Augustine, FL
"Thank you, everything went very well and I have recommended your site to several people and I will use you next time I have to make a group booking."

You made my job so easy, it was so nice having hotels send bids to me instead of me spending hours calling hotels.

J.A. Mount Pleasant, SC
"What a wonderful site!"

Thanks so much for your help and patience with me. We got our hotel & now can enjoy our sons' games!

K.F. Peoria, IL
"Everything worked out great."

We are at the end of our season, but I will definitely use you in the future for my travels needs for 2007. The rates you gave were very competitive--better than ones that I get online or over the phone.

V.V. Blacksburg, VA